Case Management

I accidentally created a case; how do I delete it?
To ensure the integrity of the information stored within LeaveXpert, the system does not allow for deletion of cases. To remove a case that was setup in e...
Wed, 5 Jun, 2019 at 12:40 PM
How is the case number assigned to a case?
All case numbers are based on the employee id of the employee with a leave of absence case.  Appended to the employee id is a sequential number that notes ...
Wed, 5 Jun, 2019 at 12:40 PM
We have two cases for an employee that are related, is there a way to connect them?
Yes, you may connect multiple cases for an employee within LeaveXpert using the Link Case functionality. Follow the below steps to link cases: Search to f...
Wed, 5 Jun, 2019 at 12:41 PM
Is there a way to transfer case(s) to a new Leave Specialist?
Yes, using the Bulk Case Transfer tool under Administration, users may transfer specific case(s) to different Leave Specialists. Go to Administration and ...
Wed, 5 Jun, 2019 at 12:42 PM
Where do I find leave requests submitted via the Self Service Portal?
The fifth option under the LeaveXpert menu item is Leave Requests.  Clicking on this option will take you to the Leave Requests grid.  By default, this gri...
Wed, 5 Jun, 2019 at 12:41 PM