To store contact information for various persons associated with the employee and their leave of absence, you can build a contact list for the employee with the Contacts tab of their employee record.
  • Type the employee number in the Search area, or find the employee via the Employee grid
  • Access the employee record by selecting the edit icon
  • Click on the Contacts tab
  • Select Add Contact
  • Fill in the known items on the Contact Details page
  • Click on Save
Important Fields in this Section:
  • Email - if you plan to use the contact as a recipient on emails created through case Correspondence, make sure to include the mail address for the contact.